Questions? Answers!

Please dispose of waste in the bins provided in your apartment (yellow: plastic, green: paper, brown: general waste). On departure, you can leave the rubbish in the apartment - we’ll dispose of it for you during the final clean.

Departure is conveniently possible by 11:00. When you leave the apartment, please close the door behind you. Drop the key in the labelled key box by the reception door. Please understand that we must charge a fee of 100 € for a lost apartment key.

Please complete the online check-out in our digital guest system. You’ll then automatically receive your invoice.

A later departure can be arranged in advance, up to 12:00. Please contact our reception for this. Should you need to leave earlier than planned, we’d appreciate a message the day before departure so our housekeeping team can plan accordingly.

Public Transport

Herbolzheim main railway station (approx. 10-minute walk)
Towards Freiburg im Breisgau - journey time approx. 30 minutes (departures every 30 minutes)
Towards Europa-Park - journey time approx. 25 minutes (departures every hour)
Taxi: Tel: +49 7643 700
Bicycles: We provide a limited number of our own bicycles for guests.
Locker code: 2389

Restaurants

Pavillon Herbolzheim, 09:00 - 13:00, Am Marktplatz 3 (less than 1-minute walk)
An Nam Asian Restaurant - Hauptstraße 39 (less than 1-minute walk)
Gasthaus zur Tanne - traditional German cuisine - Hauptstraße 17 (approx. 1-minute walk)

Supermarkets

REWE - Seeweg 3 (approx. 14-minute walk / 3-minute drive)
Edeka Echle - Am Ebeneck 2 (approx. 13-minute walk / 3-minute drive)
Aldi Süd - Seeweg 5 (approx. 14-minute walk / 3-minute drive)

Bakeries

Bäckerei Burger - Hauptstraße 45 (less than 1-minute walk)
Bäckerei Heitzmann - Maria-Sand-Straße 3 (less than 1-minute walk)

Bank / Cash Machine / Bureau de Change

Sparkasse - Am Marktplatz 6 (less than 1-minute walk)
Volksbank - Hauptstraße 48 (approx. 2-minute walk)

Places of Interest

Theme Parks
Europa-Park (approx. 5 km away)
Rulantica Water World (approx. 5 km away)
Abenteuerwald Adventure Rope Park (approx. 3 km away)

Nature & Hiking
Kirnburg Ruins (approx. 7 km away)
Taubergießen Nature Reserve (approx. 12 km away)
Wine Hiking Trail (starts directly at the house)
Rheinauen Nature Centre, Rust (approx. 10 km away)
Kaiserstuhl (approx. 13 km away)
Hochburg Castle Ruins, Emmendingen (approx. 20 km away)
Waldkirch Treetop Walk (approx. 26 km away)

Cities in the Tri-Border Region
Freiburg im Breisgau (approx. 33 km away)
Basel, Switzerland (approx. 90 km away)
Strasbourg, France (approx. 50 km away)
Riquewihr, France (approx. 50 km away)

Let’s save energy together - every little bit helps!

• Turn the heating down by one degree
• Turn the air conditioning/fan up by one degree, or open the window for cooler air
• Set the fridge to medium cooling
• Only run the dishwasher when full, and use the eco programme
• Turn off the lights and air conditioning/fan when leaving the apartment
• Reduce water use
• Close windows and doors when leaving the apartment
• Air the room briefly by opening the window fully, rather than leaving it tilted

Thank you for helping out!

Bicycles can be safely stored in the designated areas. Please speak to our reception team. Please note that we are unable to accept liability.

We welcome your suggestions and ideas for improvement. If anything isn’t to your satisfaction, please let us know straight away so we can put it right during your stay. Guest satisfaction is our top priority.

Planning to drive to Freiburg in a foreign-registered car? You’ll need a green low-emission zone sticker (“Feinstaubplakette”). You can purchase one, for a fee, at the citizens’ advice office at Rathausplatz 2-4 or the citizens’ service centre at Fehrenbachallee 12 in Freiburg.

Would you like to explore the area without worrying about your luggage? Call us before you arrive, or drop by reception during your stay. We’re happy to store your luggage in our boot room before arrival or after departure.

Liability is excluded, so please don’t leave any valuables in your luggage.

We ask you to observe quiet hours between 22:00 and 6:00. Please take care not to damage the apartments, their furnishings or any other property. Please note that any damage caused will be charged.

Pets are very welcome. To cover the additional cleaning involved, we charge a flat fee of 15 € per night and pet. Please let us know about your pet before you arrive.

We’re happy to provide a travel cot and a high chair free of charge. Simply reserve these before you arrive, or ask our reception during your stay.

Has something broken in the apartment? Please contact our reception straight away - by phone +49 761 600 466 40 or email office@parkside-appartements.de . We’ll find a solution together.

You’ll find the electronic timetable information on the website of rvf.de (Regio-Verkehrsverbund Freiburg, the regional transport authority).

We’re happy to reserve a parking space for you in our garage for the duration of your stay. Our modern duplex garage can accommodate cars up to 1.80 m in height, 5 m in length and 2.3 t in weight.

Please note that this incurs an additional cost of 15 € per day per car. You can conveniently settle this cost at reception on arrival. As our parking spaces are limited, we recommend reserving in advance. Alternatively, further public parking is available close by.

All our apartments are non-smoking. We reserve the right to charge the replacement value for any damage to furnishings caused by burns. The additional cost of specialist cleaning will be charged at 300 €.

Need an invoice for your stay? Please contact our reception team, ideally by email at office@parkside-appartements.de. We’ll issue an invoice promptly and send it to you by email.

The apartment is equipped with a kitchen that is handed over clean and with a full set of equipment. Please only put dishes, cutlery and pots back in the cupboards once they’re clean.

Please don’t shower outside of the shower cubicle, and try to keep the bathroom as dry as possible.

For stays of at least 7 days, we offer a complimentary interim cleaning on request. This includes cleaning the floors, replacing towels, removing rubbish, refilling toilet paper, coffee pods and soap, and a light clean of the bathroom and kitchen. An additional interim cleaning at an interval of your choice is available for 25 € per cleaning. Please arrange this with reception.

On departure, we ask guests to leave the apartment swept clean with the dishes washed. Heavy soiling will be charged according to effort involved, with a minimum charge of 25 €. As a security deposit, we reserve the right to take a record of your credit card or passport details. This data is irrevocably deleted on the day of your departure.

Many apartments include a sofa bed for additional guests. If you’ve booked the apartment for more people and are using the sofa bed, you’ll find the bed linen and towels for it in the wardrobe. Please get in touch if you have any questions about using it.

You’ll find a digital town map here: Download the town map as a PDF.
You’ll also find a town map on our information stand, along with further details about the surrounding area. We’re also happy to give recommendations in person - just ask us.

Enjoyed your stay and planning to come back? Visit our homepage or give us a call ( +49 761 600 466 40 ).
We’re happy to help you choose the perfect apartment for your next visit.

1. Das Erste HD
2. ZDF HD
3. RTL Television
4. SAT.1
5. ProSieben
6. VOX
7. RTL2
8. Kabel eins
9. SIXX
10. Sat.1 Gold
11. ProSieben MAXX
12. VIVA/Comedy Central
13. Super RTL
14. Disney Channel
15. Kika HD
16. Arte HD
17. PHOENIX
18. Tagesschau24
19. ZDF_neo HD
20. ZDFinfo
21. EUROSPORT 1
22. SPORT1
23. Kabel eins Doku
24. DMAX
25. CNN
26. N-tv
27. N24
28. France 24 (en Français)
29. France 24 (in English)
30. France 24 (in Arabic)

The rental price includes bed linen, towels, tea towels, washing-up liquid and bin bags. We also provide coffee pods for the coffee machine, as well as salt and pepper. Just let us know if you need a top-up or anything else. A final clean is also included in the price.

A fan is available free of charge on hot summer days. If you need anything further, please contact reception.
We’re also happy to rent you a portable air conditioning unit for a fee of 20 € per day. Please reserve this through reception; the rental fee is payable directly.
Feeling cold? Please contact our service team - we’re happy to bring a heater to your apartment.

Our apartments include a washing machine. Laundry detergent is provided free of charge.
If you have any questions, please contact our reception.

Police | Fire Brigade | Ambulance

+49 112

Kreiskrankenhaus Emmendingen (District Hospital) | Gartenstraße 44 | 79312 Emmendingen

+49 7641 4540

Brunnen Apotheke (Pharmacy) | Hauptstraße 72 | 79336 Herbolzheim

+49 7643 4414

Parkside Boutique Appartements Office | Stühlingerstr. 21 | 79106 Freiburg

+49 761 600 466 40

All apartments are equipped with free Wi-Fi. The Wi-Fi login details are:
Network name:

parkside

Password:

parksideaccess

We charge 15 € per night and person for additional guests.